Politique de remboursement

Eligibility for Returns: All products are eligible for return within 30 days of delivery, provided they are unused and in their original packaging.

Process for Returns: To initiate a return, please contact our customer support team at customerservice@wishboneinc.ca. You may be required to fill out a return request form and provide proof of purchase.

Refund Method: Refunds will be issued to the original method of payment within 5–7 business days after the returned item is received and inspected.

Restocking Fees: A 20% restocking fee may apply to returns that are not due to defects or errors on our part.

Return Shipping: Customers are responsible for return shipping costs, unless the return is due to our error.

Exchanges: We do not currently offer exchanges. Please initiate a return and place a new order for the desired item.

Contact Information: For any questions or assistance regarding returns and refunds, please contact us at customerservice@wishboneinc.ca. We are available Monday to Friday, 10:00 AM to 3:00 PM CST.